We currently provide support in:
● English
● German + English

Our main delivery center is in Cape Town, South Africa — a world-class BPO hub known for
its neutral English accent, highly educated workforce, and strong infrastructure. We also offer
hybrid and remote options for multilingual talent.

Pricing depends on the service type, language, and support volume. Example start rates:
● Customer Support (English): from $10/hr
● Tech Support (English): from $12/hr
● Sales (German + English): from $15/hr
● Management: from $28/hr
We offer flexible, volume-based pricing. 

We can go live in as little as 7–21 days, depending on your requirements. Our onboarding
includes agent training and system setup.

Yes! We specialize in seasonal ramp-ups and campaign-based support for peak times like
holidays, product launches, and promotional periods. We can deploy 10–100+ agents quickly.

Absolutely. Many of our clients start with 2-5 agents and scale as their needs grow. We’re built
to grow with you — from startup to enterprise level.

We provide:
🎯 Dedicated team leaders
📊 Weekly/monthly reporting
✅ Regular Quality Assurance audits
🎓 Continuous agent coaching
🧠 Optional SLA and CSAT monitoring

We invest in ongoing soft skills workshops and continuous training to keep our agents
sharp, empathetic, and ready to deliver exceptional customer experiences every day.

We offer flexible contract terms, including monthly agreements. For high-volume or
multilingual projects, longer-term pricing discounts are available.

Just Contact us,  we’ll help assess your
needs and build a custom outsourcing plan that fits your goals and budget